Mr Fix It Garage Door

Privacy Policy

Last updated: January 1, 2025

Introduction

Mr Fix It Enterprises Inc. DBA. ("Mr Fix It Garage Door", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, use our services, or communicate with us.

Information We Collect

We collect three categories of information:

  • Personal details name, address, phone number, email address, and payment data you provide when requesting service or contacting us.
  • Usage metrics IP address, browser type, pages visited, and referring URLs collected automatically when you visit our website.
  • Correspondence records messages, emails, or other communications you send to us.

How We Use Your Information

  • Providing Services to schedule, perform, and follow up on garage door repair and maintenance appointments.
  • Communication to respond to inquiries, send appointment confirmations, and provide service updates.
  • Marketing (with consent) to send promotional offers or service reminders. You may opt out at any time.
  • Service improvement to analyze how our website and services are used so we can improve them.

Text Message Policy

You are not required to consent to receive marketing communications or text messages as a condition of using our services. If you opt in to text message communications, you may unsubscribe at any time by replying STOP. Message and data rates may apply.

Data Sharing

We do not sell your personal information. We may share data with trusted service providers who assist us in operating our business (such as scheduling software) under strict confidentiality agreements. We may also disclose information when legally required by law or to protect the rights and safety of our customers or staff.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications at any time

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. No internet transmission is 100% secure, but we use industry-standard practices to safeguard your data.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us: